Robin’s Cleaning Guide

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General Cleaning Checklists

Every Turn

  • Dust and clean:

    • Table surfaces

    • Shelf surfaces

    • Decorative objects and lamps

    • Floors (mop if needed)

    • Vacuum rugs (always) and furniture (if needed)

  • Disinfect:

    • Light switches

    • Doorknobs

    • Wipe off visible fingerprints (especially on doors and glass doors)

    • Wipe down full bathroom

    • Wipe down full kitchen area (fridge, countertops, microwave, cooktop, cabinet fronts)

  • Replenish supplies and straighten:

    • Hand soap

    • Dish soap

    • Shampoo, conditioner body wash

    • Toilet paper in vanities

    • Paper towels

    • Dishwasher pods

    • Make beds

    • Replace fluffy plain towels - one bathmat over tub, one hand towel folded with two black make up clothes rolled, hand towel on holder next to sink, two bath towels with wash rags on the 24” towel bar

    • Coffee supplies - filters, sugar packets, creamers, and coffee (extra in owner’s closets)

    • Supply blue bedroom closet - 2 pillows with pillow cases, 2 sets of extra towels and wash clothes (thin striped ones in the bin), light blue zippered sofa sheets with thin queen flat and matching fitted and fresh sofa sheets paper (found in the upstairs closet)

  • Trash:

    • Empty all trash cans (kitchen and each bathroom)

    • Empty the house vacuum

    • Take trash to the containers at the bottom of the driveway (green = garbage, blue = recycle)

  • Laundry:

    • Wash white linens and white towels in HOT water. Wash and dry towels and linens SEPARATELY.

    • Wash any other bedding in COLD water!

    • Wash black make up clothes separate wash from whites!!

  • Lights ON!

    • Loft Fan on/light off

    • Black big fan on

    • Light over kitchen sink on

    • Lights on purple wall on

    • Light to right of queen bed on

    • Entry hall light on

    • Main entry door light on

    • Lights over kitchenette on (if whole house stay)

    • Light on right side of king bed on (if whole house stay)

  • Leave:

    • Lock the storage keys back in the downstairs closet before you leave (and wiggle the numbers so guests can’t get the keys)

    • Open curtains at double door if it’s a whole house stay otherwise close them.

    • Check out with this form after each cleaning.

    • Lock the exterior doors with the cleaning code.

Every 4th Turn

  • Dust (and wash clean, if needed):

    • Baseboards

    • Window sills

    • Exterior windows at main porch

    • Windows on doors

    • Wet mop floors

    • Scrub clean inside of oven and microwave

    • Check shower liners for mold (replacements in owner’s closet). Don’t throw away the old ones! Keith can wash them.

    • Check bathroom for signs of mold and treat with white vinegar (bleach eats the grout)

    • Wipe out the insides of kitchen and bath drawers

    • Clean laundry closet floor

Hemlock Hideaway Specifics

Stained or Broken

  • DO NOT wash decorative pillowcases ever.

  • Fill out the check out form when you leave to arrange cleaning.

Cleaning & Supply Locations

Owner's closet keys are in the lock box on the left side of the entry closet - code 4585

  • Locked “Mechanical Closet” in King suite contains cleaning supplies and refills

  • Locked “Pantry Closet” next to fridge contains cleaning supplies and refills, toilet paper, paper towels, linens

  • Under kitchen sinks - cleaning supplies, refill trash bags

  • First floor entry closet - vacuum

  • Laundry closet - broom, dust pan, dust mop, surface duster

  • Entry Closest - Arrow shows lockbox location, vacuum

  • Downstairs owner's closet with refills for shampoo, conditioner, body wash, hand and dish soap

  • Downstairs owner's closet with cleaning supplies and vacuum extentions

  • Under sink in King Suite

  • Upstairs owner's closet - toilet paper, paper towels, bin of towels, extra plain towels on top, extra black make up clothes, bins with sheets, laundry refills

  • Laundry supplies - refills for detergent and shout in upstairs owner's closet

  • Under sink on main floor

Exterior & porches

  • Wipe down outdoor eating areas

  • Wipe down outdoor furniture and rearrange as needed

  • Lock all exterior doors

  • Move furniture back to correct location

    • Fire pit: 4 brown Adirondack chairs around the fire pit

    • Second floor large deck:

      • Outside dining room table with 8 stacking chairs on second floor deck (4 chairs around table and 4 stacked next to wall)

      • 4 white plastic lounge chairs and 2 side tables

      • Grill

  • Restock firewood under next to front door under the swing (only one bundle)

  • Grill and lounge chairs

  • 4 lounge chairs, 4 dining chairs (stacked to side), 4 chairs around table

  • 4 chairs around fire pit

Living and Dining Rooms

Cleaning List

  • Clean the screen of the TV and disinfect the remotes (place on coffee table)

  • Dust the coffee and side table

  • Vacuum the sofa (remember also to vacuum the space between the seating cushions as well as beneath the individual cushions)

  • Spot clean any carpet stains (spray under the kitchenette sink or laundry closet)

  • DO NOT wash throw blankets and the covers of throw pillows (place them on the kitchen counter and fill out this form when you check out)

  • Dust shelves and window sills

  • Dust decorative items

  • Fluff sofa cushions and scoot bottom cushions under the top cushions

  • Make the bed if a guest is expected to use it. Check for crumbs on the sheets. Both sofas convert to sleepers. Bedding is labeled in the upstairs owner’s closet.

  • Replace games and books to cabinet under the TV

  • Vacuum or sweep the floor (be sure to clean under the sofa and dining room table), spot clean for pets as needed

  • Disinfect light switches and doorknobs

  • Center placemat on table, clean under table!

  • Lounge chair locations with throw slightly crumpled to look like it was casually tossed on the chair, games and books placed back in credenza

  • Leave guest manual on coffee table

  • Leave black antenna propped in the window, remotes placed on credenza

  • Make sure to fluff the back and push the bottom cushions under the top ones.

  • King Suite living room - center coffee table, please remote on side table, fluff cushions, check bedding for crumbs

Kitchen at Main Level /Kitchenette at King Suite

Cleaning List

  • Clean the inside of all the kitchen appliances to remove leftover food and wipe down and disinfect the exterior (this includes the microwave, dishwasher, and oven)

  • Clean the oven wire racks and drip pans

  • Clean the stovetop

  • Clean the sink’s drain filter

  • Wipe down and disinfect the inside and outside of drawers and cupboards (ensure that there are no crumbs)

  • Wipe down and disinfect all countertops

  • Check that if all the dishes are clean and have been returned to the right cupboard/drawer

  • Empty the refrigerator and wipe down and disinfect all the shelves

  • Ensure there are clean sponges and paper towels on the counter

  • Restock hand soap, dish soap, trash bags, dishwasher pods and paper towels (extras under sink or in owner’s closet)

  • Remove the garbage and line all the trash cans with a clean bag (kitchen garbage bags in drawer above garbage, kitchenette bags under sink)

  • Sweep the floor and mop if needed

  • Replenish coffee supplies - coffee, filters, sugar packets, sugar replacement packs, and creamers in the fridge

  • Verify spices are on the racks in the kitchen especially salt and pepper

  • Disinfect light switches and doorknobs

  • Main Floor :: Leave curtains open, stage sink area like photo, replace paper towels with full one

  • Main Floor :: Hidden drawer - grilling supplies, Top drawer - silverware and knives, middle drawer - other utensils, Bottom drawer - tupperware

  • Main Floor :: Cleaning supplies, fire extinguisher

  • Main Floor :: Trash and recycle, napkins, etc,s in upper drawer

  • Main Floor :: Pot holder in top drawer, pots and pans in middle drawer, prep supplies and baking dish in bottom drawer

  • Main Floor :: Left cabinet: Bottom shelf - glasses, Middle shelf - wine glasses, Top shelf - pitcher, extra serving dishes

  • Main Floor :: Middle cabinet: Extra serving bowls

  • Main Floor :: Right cabinet: Bottom shelf - bowls and dishes, Middle shelf - coffee cups and small plates, Top shelf - extra serving bowls and accessories

  • Main Floor :: Coffee set up with popcorn in the back

  • King Suite :: Stage like photo

  • King Suite :: Under sink supplies

  • King Suite :: Top drawer - silverware, Middle Drawer - extra supplies

  • King Suite :: Top Drawer - coffee supplies, cutting board, post it notes, etc, Middle Drawer - pots and mixing bowl, Bottom drawer - Electric cook top

Bathrooms

Cleaning List

  • Clean and disinfect the whole toilet (seat, bowl, lid, and tank, floor and walls near the toilet

  • Clean and disinfect the shower and bathtub

  • Clean and disinfect the sink

  • Check the drains for any hair

  • Use Windex to ensure all the taps and showerhead are sparkling clean and free of any smudges

  • Clean the mirrors

  • Wash and replace all the towels. Each bathroom should have 2 body towels hanging, 1 hand towel hanging next to sink, 2 white hand towels, 2 black make up towels next to the sink

  • Wash and replace the bath/shower mats (hang on side of tub)

  • Check and replenish hand soap next to sink and body wash, shampoo and conditioner at tub (extra is in the king suite owner’s closet)

  • Mop or wipe the floor and check for hair

  • Wipe down drawers and check for hair

  • Clean and restock the bathroom cabinets and drawers (extra toilet paper in owner’s closet)

  • Disinfect light switches and doorknobs

  • King Suite :: Vanity Staging (2 white face towels, 2 black make up towels, hand soap, framed description, bottom left drawer contains toilet paper (make sure its full), check to see if hairdryer is in the drawer.

  • King Suite :: Place 2 bath towels on rods, leave curtain halfway open, fold shower mat on side of bathtub

  • King Suite & Main Floor Bath :: Set conditioner, body wash and shampoo in niche

  • King Suite :: Toilet with trash can and toilet brush, wipe down door and walls surround toilet

  • Main Floor Bath :: Stage shelves with 2 white face towels and 2 make up towels, framed description and kleenex, hang bath mat over side of tub, trash can and toilet bowl brush

  • Main Floor Bath :: Hang hand towel, refill hand soap, check drawer for hair dryer, left box should contain extra toilet paper

  • Main Floor Bath :: Hang 2 bath towels

  • Loft Bath :: Hang 2 bath towels with 2 face towels on rod, trash next to toilet

  • Loft Bath :: Refill and place Shampoo, Conditioner, and Body Wash in shower, hang bath mat over tub

  • Loft Bath :: 1 hand towel on rod, 2 black face clothes and hand soap next to sink, extra toilet paper under sink

Bedrooms

Cleaning List

  • Check the bedding for any rips or stains (take pics and text them to Keith at 423-595-5502)

  • Wash all the dirty linen and replace it with fresh linen (text Keith at 423-595-5502 if you didn’t finish the laundry and I’ll do it! We have a small washing machine.)

  • Make the beds

  • Clean between the headboard and mattress (this is a place where you’ll often find lost items)

  • Clean under the bed (this is another place you’ll need to check for left-behind items)

  • Wipe down and disinfect the bedside tables

  • Dust bedside lamps

  • Straighten the pictures on the wall

  • Empty and clean all the closets, dressers, and drawers

  • Dust the shelves and dressers

  • Vacuum the carpet/mop the floor (especially under the beds)

  • Disinfect light switches and doorknobs

All extra sheets and towels are in owner’s pantry closet at the main level

  • King Suite :: Glasses and Water pitcher next to bed, alarm on other side, stack pillows with open part of the pillowcase facing the middle of the bed, place decorative pillow in center, gently ruffle the additional blanket at the bottom of the bed

  • King Suite :: Extra bedding at top of the closet

  • Queen Bedroom :: Stack pillow and place throw pillow in center, gently ruffle dark gray throw at base of bed, alarm clock on side table, leave curtains open using white curtain to cover the blackout curtain

  • Queen Bedroom :: Dust shelves, water glasses and pitcher on bottom shelf, place remote on bottom shelf

  • Queen Bedroom :: Back up bedding in bottom drawer, 2 extra pillow in closet, extra decorative white quilt and light gray blanket in closet, 2 extra bath towels (not pictured). Close closet doors and turn off light.

  • Loft Bedroom :: Stack window curtain to right, stack pillows and place throw pillow in front, fold blanket with ends facing the front of the bed and fold facing stairs, back up bedding in owner's closet

  • Loft Bedroom :: alarm clock on left, Kleenex, framed description and light to right side

  • Loft Bedroom :: other twin bed, back up bedding in owner's closet

Laundry Closet

Cleaning List

  • Clean the interior and exterior of the washing machine (remember to check the laundry detergent tray of the washing machine specifically)

  • Clean the dryer lint of the dryer

  • Disinfect light switches and buttons/knobs of the appliances

  • Replenish the detergent (extra in main floor owner’s closet)

  • Leave the washing machine door cracked open so it doesn’t get stinky!!

  • Collapsible laundry hamper on top of dryer, laundry supplies and iron on door, broom and dust pan, dust mop, ironing board next to laundry

Entry Hall and Stair Cases

Cleaning List

  • Sweep off top of steps

  • Clean visible marks off of riser at back of steps

  • Shake entry mat outside and vacuum if required

  • Make sure blankets in closet are folded, vacuum in closet is emptied, and doors are shut

  • Closet - lockbox for owner's closet keys, vacuum, 4 outdoor blankets stacked at top of closet

  • handmade glass in window

You’re done!

Thanks so much for your work today!

  • Lock all of the owner’s closets

  • Place keys back in the downstairs closet before you leave (and wiggle the numbers so guests can’t get the keys)

  • Check out with this form after each cleaning. We’ve got a really fast form to help us keep up with damage, restocking supplies, and finishing the laundry. Please click this link for final check out or scan the QR code on the back of the owner’s closet.

  • Lock the exterior doors with the cleaning code.