Guide Book
Welcome to our retreat in the trees! Hemlock Hideaway's property owners live at the top of the shared driveway and managers are only a few minutes away. Upon request, we can be there to greet you and show you around the house. If you need anything further or have a special request, please let us know!
Keith and Kerrick, Owners
Wi-Fi Network: HemlockHideaway
Password: TheGuildedLife
Check In & Out
Arrival
Before you arrive at Hemlock Hideaway, we create a unique code for your stay. The access code will be the last 4 digits of the phone number associated with the booking guest. Enter the access code and the door will unlock. Three cars can fit in the parking area near the front door. Additional parking is at the bottom of the driveway. Please do not park on or block the shared driveway.
You may check in any time after 4:00pm.
Departure
You may check out any time before 10:00am.
Please place all used towels in the tub.
Leave the sheets on the beds and beds unmade. We will take care of that.
Rinse your dirty dishes, load the dishwasher and start it. Detergent is under the sink.
Take kitchen and bathroom trash to the Green Bin at the bottom of the driveway and your recycling to the Blue Bin outside. Please dispose of pet waste in the Green Bin.
Enter code to lock the door when you leave. If you get the green check, the door is locked, If it’s a red X, try pulling the door shut and entering the code again.
Please send us a message through the app when you leave so we can prepare the house for the next guests or shoot a text to Keith at 423-595-550.
House Information
Main Floor Kitchen
The kitchen is fully functional and ready for you to cook meals.
The house is equipped with a refrigerator and freezer with icemaker, cooktop, oven, built-in microwave, a coffee machine, and a dishwasher. The kitchen cabinets boast measuring cups, cutting boards, knives, pots and pans, cooking sheets, strainers, all sorts of dishes and a tea kettle. We keep the kitchen stocked with cooking oil, salt and pepper, and several spices.
The top drawers in the kitchen contain a hidden drawer with utensils, ziploc bags, pot holders, dish towels, etc. Be sure to poke around!
A propane grill is on the deck. Grilling tools are in a top hidden drawer in the kitchen, to the left of the sink.
A Brita filter is in the fridge for cold, filtered water.
We provide coffee, cream, sugar and sugar substitute for your stay.
Mrs. Meyer's hand soap and Dawn dish soap are provided in refillable containers.
Cleaning supplies and a fire extinguisher are under the sink should you need them. Extra “old” towels are under the kitchen sink or the entry closet for big spills or muddy paws.
Please use one of the two trash bins in the kitchen as recycling. (Paper, plastic and tin cans. Please place glass on the kitchen counter to be taken to the recycling center separately.) The large blue bin at the bottom of the driveway for recycling. The green bin is for garbage.
Laundry
The washing machine and dryer are in the closet on the main floor. We provide laundry detergent, stain remover, an iron, and table top ironing board. Please don’t iron directly on our tables or counters!
Bathrooms
To lessen our footprint, we provide Ginger Lily Farms Morocco Argan Oil body wash, shampoo and conditioner and Mrs. Meyer's hand soap in refillable containers. To save our white towels, please use the black make up clothes for make up removal. Extra toilet paper is available in each bathroom vanity. Extra towels are available in the blue bedroom closet.
Beds
There are more pillows and lots of extra bedding are in the closet in the blue room or the King Suite closet. Clean sheets for the sofa bed are in the closet in the blue room. An additional set of sheets is in the bottom drawer of the wood chest of drawers in the King Suite.
Outdoor Spaces
We have a fire pit on the ground level with Adirondack chairs and blankets in the entry hall closet. In cooler weather, wood is stacked below the deck. There is a lighter in the main floor kitchen drawers. The upstairs deck offers a grill, lounge seating and outdoor dining. The deck at the loft level has a view over St Elmo’s rooftops and down to Chattanooga Valley in Georgia.
Pets
Dogs are not to be left alone in the house unless crated. Please pick up pet waste and dispose of it. An extra water bowl and food bowl are under the kitchen sink on the main floor. Please note that stains or damages to linens, furniture or the house will result in extra charges. Pet stain remover is in the laundry room on the main floor and downstairs under the kitchenette sink. And, there are a few “old” towels in the entry hall closet and under the kitchen sink for dirty paws or feet!
Parking
There are three parking spaces right in front of the house (and an EV charger). Please do not park on the driveway as it is shared and the only access for our house.
Heating and Air Conditioning
The King Suite has its own temperature controls and uses a remote control. The sun icon indicates heat and the snowflake icon indicates AC. The main floor and loft share one system that is located in the loft. The thermostat is located at the top of the first set of stairs. Tap the screen, then tap MODE. Choose HEAT or COOL. Set the temperature and fan speed to your preference. We use the ceiling fans in both the winter and the summer to help circulate the conditioned air. But you can turn them off if it’s too much!
No Smoking
There is no smoking on our property.
Quiet Hours
Quiet hours are between 9pm to 8am. We appreciate you for respecting this time.
Health and Emergency Services
The Address: 4603 Guild Trail, Chattanooga, TN 37409
CVS drugstore by Food City, 1 mile away (Tennessee Ave)
Walgreens drugstore, 1 mile away (Tennessee Ave)
Erlanger Baroness Hospital (975 E 3rd St)
Minute Clinic (1301 Dorchester Rd)
Firestone Complete Auto Care (1271 Market St)